Question 1

How do I choose the right counselor?

Accepted Answer

Choosing the right counselor is a personal decision, and "Our Team" page is a great place to begin. Here you can get to know each counselor’s background, experience, and approach to care to see who feels like the best fit for you.Our office team knows each counselor’s strengths and areas of focus and is happy to talk with you about your preferences, answer questions, or make a recommendation. If after a few sessions you feel your counselor isn’t the right match, we’ll gladly help you connect with someone who better meets your needs.📞 Call us at 208-866-7059 we’re here to make sure you feel supported every step of the way.

Question 2

What can I expect from therapy?

Accepted Answer

Sessions typically last about 50 minutes and are usually held once a week. During this time, we’ll focus on your needs and work together, side by side and with God’s guidance, to move toward healing and wholeness.Every session is unique. Some moments may be quiet and reflective, while others are filled with meaningful conversation and insight. You may experience many emotions along the way from sadness or frustration to relief, peace, or even laughter. All are welcome here.You can expect to feel seen, supported, and encouraged as we walk this journey together, remembering that healing takes time and rarely follows a straight line, but through faith and perseverance, transformation happens.

Question 3

What is the difference between weekly therapy and intensive therapy?

Accepted Answer

Weekly therapy typically includes one session per week and allows for steady, ongoing support over time. This approach gives space to reflect, practice skills between sessions, and make gradual, sustainable progress.

Intensive therapy involves longer or more frequent sessions over a shorter period of time. It is designed for focused, in-depth work and can help clients gain momentum or address specific concerns more quickly.

Question 4

How will I know when I am done with therapy?

Accepted Answer

This is another excellent question. You are done with therapy when  you have reached the goals you set for yourself and can sustain your  changes without seeing me. Generally, I don't mention stopping, but wait  for you to bring it up. Then we talk about your progress, your reasons  for stopping now, etc. I might agree or disagree, but either way, we  will talk about it. The decision to stop or continue is up to you.

Question 5

Do you see both children and adults?

Accepted Answer

Yes! We have extensive experience working with children and adults. We also specialize in substance abuse and addiction counseling.

Question 6

How much does therapy cost?

Accepted Answer

Our fee is $250 per hour for the first visit for talk therapy and $225 for each subsequent visit.

Question 7

Do you take insurance?

Accepted Answer

Yes, we take SelectHealth (BrightPath and Navigator plans),  Anthem, First Choice Health, St. Luke's Health Plan, Tricare, Pacific Source Plans, Sana Benefits, Mountain Health Coop, Regence, and  Blue Cross Blue Shield Plans.

Question 8

What is your cancellation policy?

Accepted Answer

We understand that schedules can change. Appointments canceled with more than 24 hours’ notice will not be charged. Cancellations made within 24 hours of the scheduled session time will be billed at the full session rate.

Question 9

Do you have to be a christian to be a client?

Accepted Answer

No. Our counseling services are open to everyone. We meet each person where they are emotionally, spiritually, and personally.We are honored to serve individuals from all faiths and worldviews and are committed to treating every client with dignity and respect. While our counselors work from a foundation of Christ-like compassion, they never impose personal beliefs or values. Our goal is to create a safe, supportive space for healing, no matter your background or beliefs.

Question 10

How is faith incorporated into counseling at SafeHaven?

Accepted Answer

Our counselors take a holistic approach that honors your faith and personal values. Depending on your comfort level, your sessions may include spiritual reflection, but how much faith you bring into your counseling journey is entirely up to you.

Question 11

What can I expect from health and lifestyle coaching?

Accepted Answer

Rates & Fees: Coaching & Organization Sessions are billed at $50 per hour. 
 Health & Wellness Check-ins are billed at $60 monthly. Check-ins  consist of a 10-minute weekly weigh-in, a 10-minute weekly phone, video, or text progress check-in, nutritional guidance (may include  journalism, habits, recipes, etc.), and Q&As.

Question 12

What is your scheduling process for a new client?

Accepted Answer

We have a few links on the website. In the top right of your website you will see a button "Book an appointment" which will take you to our scheduler. There you can make a new appointment whether you are an existing client or a new client. Or you can call us (208) 866-7059 or email tina.martindale@safehavencounselingofidaho.com

Question 13

Do you offer crisis management?

Accepted Answer

We offer outpatient services, meaning counselors typically meet with  clients for 50-minute sessions every week or every other week. We do  not provide crisis management, after-hours, or emergency services. If  you or someone you know is struggling or in crisis, call or text 988 to reach the Suicide & Crisis Lifeline or call 911.

Frequently asked questions about SafeHaven Counseling Center

Answers to
top questions

How do I choose the right counselor?

What can I expect from therapy?

What is the difference between weekly therapy and intensive therapy?

How will I know when I am done with therapy?

Do you see both children and adults?

How much does therapy cost?

Do you take insurance?

What is your cancellation policy?

Do you have to be a christian to be a client?

How is faith incorporated into counseling at SafeHaven?

What can I expect from health and lifestyle coaching?

What is your scheduling process for a new client?

Do you offer crisis management?

More help

Start your healing journey

Frequently asked questions about SafeHaven Counseling Center

Answers to top questions

How do I choose the right counselor?

What can I expect from therapy?

What is the difference between weekly therapy and intensive therapy?

How will I know when I am done with therapy?

Do you see both children and adults?

How much does therapy cost?

Do you take insurance?

What is your cancellation policy?

Do you have to be a christian to be a client?

How is faith incorporated into counseling at SafeHaven?

What can I expect from health and lifestyle coaching?

What is your scheduling process for a new client?

Do you offer crisis management?

More help

Start your healing journey

Answers to
top questions